Need a fridge fast?
SOS - FREE next day delivery
A sudden refrigeration failure is a kitchen's worst nightmare. During a busy service, you cannot afford the loss of stored stock or the catastrophic disruption to your business.
Refrigeration is the backbone of a successful kitchen. We recognise how critical it is to support you when things do not go to plan, which is why we offer our SOS free next-day delivery service. So whether you need a speedy Slimline Cabinet or a hasty HR150, you can rely on us to deliver your urgent orders when you need them most.
How to get your fridge fast
Free next-day delivery is available across the UK on our most popular, hardworking Foster products.
- The daily cut-off: Orders must be placed by 15:30 to be eligible for next-day delivery
- Eligible products: View the list of products included in the SOS service
- Postcode availability: While we cover most locations, a limited number of postcode exceptions do apply. Check the SOS postcode exemptions list
Choose your delivery service
Because this is an expedited service, the logistics differ slightly from our standard delivery. Please review the options below to ensure your site is ready.
Option 1: Standard SOS delivery (Kerbside)
Our standard SOS service is completely free and designed to get the unit to your site as fast as possible.
- Kerbside drop: Delivery is made to the kerbside only. We cannot bring the unit over the threshold.
- The logistics: Deliveries take place between 08:00 and 18:00 using a single-person crew in a 3.5-tonne vehicle.
- Packaging: Please note that packaging is not removed during a standard kerbside delivery.
- ETA: We will communicate your expected arrival window on the morning of delivery.
Note: Timed delivery slots are available at an additional cost. Please contact us for details.)
Option 2: SOS delivery with installation and set to work
If you need us to handle the heavy lifting, our premium unpack, installation, and set-to-work service is available. Due to the speed of this turnaround, we cannot conduct a site survey beforehand, so it is your responsibility to ensure your site meets the following conditions:
- Clear access: The installation must be on a ground floor with clear access to the final position. There can be no steps, stairs, or obstacles (like narrow or low doorways).
- Upper floors: If a non-ground floor installation is required, you must have a goods lift large enough to hold the product without tilting.
- What is included: We will unpack the unit, remove the packaging, place the equipment, install the fittings, connect it to a standard 230v supply (within 1 metre), and start it up.
- What is excluded: This service is not available for products requiring hardwiring, plumbing, or any 16/20 amp 1-phase and 3-phase connections.
Delivery details
It’s important to us that you receive your delivery on time and as expected. We’ve created this handy video to guide about what you need to be aware of before, during and after ordering your refrigeration equipment, to make sure your products arrive safely and promptly.
Terms and conditions
As market leaders, Foster and Gamko operate a ‘right first time’ objective. This ensures the best possible service level for both our authorised dealers and the end user.
Next day timed services are available at additional cost, please see our UK price book. Please contact us for details of installation services pricing.
Standard terms and conditions apply unless stated otherwise.
Please note that for aborted deliveries a recovery charge may apply – see full terms and conditions for more detail.
There are a few terms that are specific to our SOS next day delivery offer, so if using this service please familiarise yourself with the following which may differ to our standard service.
- SOS delivery is to kerbside (not over the threshold) between 08:00 and 18:00.
- Note: we can offer timed delivery services to suit you at an additional cost. Please get in touch for more information.
- Packaging is not removed during delivery only service.
- Delivery will be made by a single person crew in a 3.5T vehicle.
- Orders must be placed by 15:30 for next day delivery.
- Whilst our SOS Next Day Delivery service covers most locations, we currently have some restricted areas where we are unable to offer a 24hr service – please check at the point of ordering with us to confirm availability in your area or refer to our SOS map.
- Services provided are subject to product and transport availability.
- On the day of delivery, we will communicate your expected ETA window.
- Standard terms and conditions apply unless stated otherwise.
- Excludes customers with bespoke pricing and logistics agreements – please speak to your Foster and Gamko account manager for further details.
- For any items to be collected, they must be closed, empty and outside the building ready to be collected when the delivery is to be made. If the collection is unavailable when delivery is undertaken an abort charge and new collected charge may apply.
If you’d like to make use of our additional unpack, installation and set to work service, please note the following terms which are in addition to those listed above:
- Installation services are based the product being on a ground floor site with clear access to the final installation position: no steps or stairs, no obstacles e.g. insufficiently wide or tall doorways, and product can be located without additional equipment or site modifications.
- Includes unpacking, removal of packaging, placement, installation of fittings, connection by 3 pin plug to a standard 230v supply within 1 metre and start up at the time of delivery.
- No electrical or plumbing work included.
- Please check that the route through the building is sufficient for the dimensions of the product being delivered, taking care to ensure suitable head height either side of doorways to allow for products to be tipped and stood up again on the other side.
- Installation & set to work deliveries are not available on any 16/20 amp 1 phase and 3 phase products requiring electrical work, or any products requiring plumbing
- If a non-ground floor installation is required, there must be a goods lift suitable for the size of product, where there must be the space to stand the product without tilting. To avoid aborted delivery charges it is recommended any non-ground installation be subject to a detailed site survey carried out by a Foster and Gamko representative.
- Due to the speed of this service, it cannot be guaranteed that there will be a call to check site conditions prior to delivery and installation, and therefore it is the sole responsibility of the authorised dealer and/or customer to check that site conditions fit the delivery service requirements as detailed by Foster and Gamko.
- For any items to be collected, they must be securely closed, empty and ready to be collected when the delivery is made. If the collection is unavailable when delivery is undertaken, an abort charge and new collection charge may apply.
- Excludes customers with bespoke pricing and logistics agreements – please speak to your Foster and Gamko account manager for further details.
- Standard terms and conditions apply unless stated otherwise