Service

Where aftercare isn't an afterthought.   

Our refrigeration products have been engineered to provide years of exceptional performance, efficiency and reliability.

Even the most reliable products require some level of care to ensure optimal performance, month after month, year after year. It is all about making sure your food is safe and that your ingredients can be kept fresher for longer, that's where Foster's service team is here to help.

Equipment covered by warranty

All Foster equipment includes parts and labour warranty. This provides peace of mind, knowing that if you experience a problem with your equipment purchase, our national team of engineers and product support specialists will be on hand to fix the problem. Check out our warranty information, which covers all of the Foster range. 

Out of warranty equipment

Don't think your equipment is covered under it's origional warranty? Not a problem! If you'd like information on our aftercare packages, or would like one-off service support for your equipment, contact the service team today on 01553 780333, or email service@foster-uk.com. 

Genuine Foster spare parts

Fitting replacement parts supplied by Foster will guarantee to prolong the life of your equipment and ensure it performs as efficiently as possible – saving you money on running costs and unnecessary breakdown costs. Fitting incorrect parts could jeopardise your equipments performance and affect the warranty of your product.

Service accreditations

We take our responsibility for the provision of service and aftercare seriously, and as such are proud to achieve and maintain numerous accreditations which demonstrate that. ISO 1400 & 9001, SafeContractor and Altius Assured Vendor are just some of those. 

Tips for equipment downtime

Following the global outbreak of COVID-19 there are many challenges that face a business in these uncertain times. Decommissioning your Foster refrigeration equipment properly means that it will be ready for you to use when your doors are open again.